Refund Policy

​No Refund Policy

​Thank you for choosing to rock with us. Please read our No Refund Policy carefully before making any purchases. By completing a transaction on our platform, you acknowledge and agree to the terms outlined below.

Scope of Policy

This No Refund Policy applies to all products and creative services offered through our ecommerce platform, including but not limited to physical items, digital goods, custom designs, artwork, consulting, and other creative deliverables.

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Products

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• All sales of physical and digital products are final. We do not offer refunds, returns, or exchanges for any products purchased.

• Please review product descriptions, specifications, and images carefully before placing your order.

• If an item arrives damaged or defective, please contact our customer support within 7 days of delivery for assistance. We will work diligently with you on replacement or repair at our discretion, but refunds will not be provided.​

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Creative Services

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• All creative services, including but not limited to custom artwork, graphic design, writing, consulting, and other creative deliverables, are non-refundable.

• Once a service has been initiated, no refunds will be issued for any reason, including dissatisfaction with the final product or changes in personal circumstances.

• We encourage clients to communicate their requirements clearly before the project begins. Revisions may be offered according to the terms of the specific service agreement, but refunds will not be granted.

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Exceptions

​Refunds will only be considered in cases of duplicate payments or other billing errors. Please contact our customer support with proof of error for resolution​. This policy does not affect your statutory rights under applicable consumer protection laws.